Comprehensive Guide to the Ford Bumper-to-Bumper Warranty

Introduction

When purchasing a new Ford vehicle, one of the most reassuring aspects is the warranty offered by the manufacturer. The bumper-to-bumper warranty is a key component of this protection package, providing coverage for most of the vehicle's components. This detailed guide will help you understand what is covered under the Ford bumper-to-bumper warranty and what you can expect from this important protection.

What is Covered Under the Ford Bumper-to-Bumper Warranty?

The Ford bumper-to-bumper warranty, also known as a basic or powertrain warranty, is a broad coverage plan that protects your vehicle for a certain period of time or mileage. Typically, this warranty covers parts and systems from the factory, excluding some minor items such as tires, fluids, and fuses. Here’s a detailed breakdown of what is typically included:

A. Mechanical Systems

Engine Transmission Differential Power steering system Air conditioning system Braking system Ignition system Exhaust system

B. Body and Electrical Systems

Air conditioning compressor Alternator Starting system Engine cooling system Metering devices Anti-lock brake (ABS) system ABS hydraulic valve assemblies Horn and lights

C. Other Covered Components

Windows Doors Seats Mirrors (excluding the electrically operated type)

It is important to note that warranties can vary slightly based on the specific model year and version of the car. Always check the warranty booklet provided with your vehicle or consult the official Ford website for the most accurate and detailed information.

Exclusions and Limitations

The Ford bumper-to-bumper warranty does have some exclusions and limitations. Here are the key points to consider:

A. Exclusions?

Tires Fluids (such as oil, coolant, and transmission fluid) Fuses Belts and hoses Worn items due to normal wear and tear Other minor components not mentioned in the warranty coverage

Customers should be aware that these exclusions can potentially impact the cost of repairs if these items need to be replaced.

B. Limitations?

Warranty coverage only applies to parts from official dealers or certified service centers. Certain components may have longer or shorter coverage periods based on the warranty terms. The warranty does not cover damage caused by misuse, negligence, or modification of the vehicle. Warranty coverage may automatically terminate after a certain mileage or time period, as specified by the manufacturer.

Procedures and Claims

If you encounter a covered issue or need to submit a claim, here’s what you should do:

A. Contact Your Dealer or Certified Service Center

First and foremost, contact your local Ford dealership or a certified service center. They are authorized to handle warranty repairs and can provide you with the necessary documentation and support. If you live in an international location, you should also refer to the Ford-specific services in your region.

B. Keep Detailed Records

It is crucial to keep all records of your vehicle, including receipts, service records, and any correspondence with the dealership. These records will be useful in case you need to file a warranty claim.

C. Warranty Claim Process

When filing a warranty claim, be prepared to provide the following information:

Vehicle identification number (VIN) Date of purchase and registration SERVICE HISTORY Details of the issue and when it occurred

Ensure that you follow up on your claim and keep in touch with the dealership until the issue is resolved.

Conclusion

The Ford bumper-to-bumper warranty is an essential component of your vehicle's protection. Understanding what is covered and what the limitations are can help you navigate any potential issues and ensure your peace of mind. For more detailed information, refer to the warranty booklet provided with your vehicle or visit the official Ford website.

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