How to Avoid Unpaid Toll and Parking Tickets When Returning a Rental Car
Traveling on the road can be daunting, especially when you are dealing with toll roads and parking lots. It is often assumed that all tolls and parking tickets are automatically charged to the registered owner of the rental car. However, these charges are typically sent to the rental car company, who then passes them on to the renter, along with a hefty service fee. If you fail to address the bill or pay it in time, the rental car company may charge it to your credit card.
Common Issues
One instance I encountered involved an 80-cent toll on the Tri-State Toll Road in Illinois. The toll was incorrectly charged to Alamo RAC, and they initially wanted to impose a $15 service charge. I presented proof that I had actually paid the toll using a transponder, and the issue was resolved without further hassle. Similarly, returning the vehicle without informing the rental car company about any violations might result in incorrect billing.
Proactive Measures
The Midwest region has a vast network of toll roads, most of which are managed by the same company. To avoid tolls, obtaining an I-Pass transponder is a practical solution. An I-Pass is a contactless electronic toll payment system. You can order one online and pay a deposit of $10, along with any additional funds you wish to keep in your account to cover tolls. Should you decide to no longer use the transponder, you can return it and receive your deposit and the remaining funds in your account credited to your credit card or mailed to you in a check. This approach significantly reduces the time and effort required to navigate toll booths and manage payments.
Periodically checking your I-Pass record is also advisable, as this ensures that you are being charged accurately for tolls. By staying informed, you can avoid any unexpected charges and maintain peace of mind.
Dealerships and Loaner Vehicles
Dealerships often receive citations for unused loaner vehicles. If you have used a loaner car during a visit and accidentally let the rental car company handle everything, they might include tolls and parking tickets in your final bill. However, the dealership's response can vary. Luxury vehicle loaners, such as a Mercedes, are more likely to have their tickets automatically paid by the dealership. Therefore, it is in your best interest to communicate any toll violations to the rental company promptly and seek clarification or a refund if necessary.
Conclusion
To avoid any hassle with unpaid tolls and parking tickets when returning a rental car, it is crucial to stay informed and proactive. Use an I-Pass transponder, keep track of toll charges, and communicate any violations to the rental company. This will not only help you avoid unwarranted charges but also maintain a positive relationship with the rental car company.